The Moat House prides itself on its professional, friendly service. But don’t just take our word for it, our customers testimonials speak for themselves.

Arla Foods

Just wanted to thank you for Tuesday, the session went swimmingly and the service provided by you and all your teams was outstanding – the hotel and surrounding are beautiful.
I feel confident I will be in touch again and once again a massive thankyou


Health Education West Midlands/NHS

“Just to thank you for your assistance with my meeting on Saturday.
I would also like to extend the thanks for all of the team, for the cooperation and assistance with the day, it went well, the set-up of the rooms was good and  well received for the trainers.
The  restaurant staff were fab, very helpful and accommodating also.
It was a lovely environment and  place to hold an event”

Orthofix Ltd

“Thank you for all your help with my Orthofix Ltd meeting this week.
The feedback on the Moat House & Off Limits has been brilliant! Everyone said the hotel was lovely, the food was great, service was excellent.
Apparently the hotel setting is just amazing!
Mike said the Event Manager from Off Limits, Mark I think his name was, was also brilliant, really knew his stuff & made the whole afternoon a great event!
So all in all, everyone was very pleased with the meeting.”

Staffordshire RMA Lunch

“Thank you once again for a fantastic meal enjoyed by all guests.  The room was beautiful, the staff went out of their way to assist and the food as usual was of a very high standard.  For many of our RMA guests, it was their first visit to the Moat House and they were very impressed.  I will be in touch soon to book the NASUWT Federation Dinner in July.  Please express our thanks to the staff”

APPCC Conference

“I wanted to express my gratitude for the superb experience your staff and hotel gave during our recent APPCC conference.  I find too many people jump at the chance of complaining but are not so forthcoming with compliments and so I wanted to say thank you to everyone that made our stay so memorable for all the right reasons.  The evening meal was amazing , as was breakfast and lunch the following day.  All the staff did you proud and I couldn’t find a single fault with the experience.”


“Please pass on my thanks to the Team for hosting and helping us with our supplier day.  My room was great, the dinner event well organised with great food and the day event went without any hitches.  We changed timings and asked for some things which were easlity accommodated with little fuss”